Terms of service

OVERVIEW


Welcome to Talho dos Martins! The terms “we” and “our” refer to Talho dos Martins. José & Manuel Martins – Comércio de Carnes, Lda., operating under the trade name “Talho dos Martins,” including all information, content, features, tools, products, and related services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Talho dos Martins uses Shopify technology, which allows us to provide you with the Services.

The terms and conditions below, together with any policies referred to herein (the present “Terms of Service” or “Terms”) describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

When you visit, interact with, or use our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is correct, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to anyone else.

SECTION 2 — OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please be aware that the colors or appearance of the product may differ from how they appear on your screen due to the type of device used to access the store and the settings and configurations of your device.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as those presented or illustrated in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Talho dos Martins reserves the right to accept or refuse your order for any reason at its sole discretion. Your order will not be considered accepted until Talho dos Martins confirms acceptance. We must receive and process payment before your order is accepted. Before submitting your order, please review it carefully, as Talho dos Martins may not be able to accommodate cancellation requests after the order has been accepted. If we do not accept, make changes to, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that the purchases you make are for personal or household use and not for commercial resale or export.

 SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, or customs or import duties.
The prices published in our online stores may differ from the prices offered in physical stores or in online or other stores operated by third parties. From time to time, we may offer promotions on the Services, which may affect prices and are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, so that we can complete transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you have the proper authorization to use that credit card to make the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the published prices, including any charges for shipping and handling and all applicable taxes, if any.

SECTION 5 — SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guarantees. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. When we transfer the products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, as well as the design, selection and arrangement thereof, are the property of Talho dos Martins, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms allow you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, upload, store, or transmit any material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed to grant you any license or other rights under any patent, trademark, copyright, or other intellectual property of Talho dos Martins, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Talho dos Martins reserves all rights not expressly granted herein.
The names, logos, product and service names, designs, and slogans of Talho dos Martins are trademarks of Talho dos Martins or its affiliates or licensors. You may not use these trademarks without the prior written permission of Talho dos Martins. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS
You may be provided with access to third-party customer tools as part of the Services, over which we have no monitoring, control, or input.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or related to your use of optional third-party tools.
Any use you make of the optional tools offered through the website is entirely at your own risk, and you should ensure that you are aware of and approve of the terms on which the tools are provided by the relevant third-party provider(s).
In the future, we may also offer new features through the Services (including the release of new tools and resources). These new features shall also be considered part of the Services and are subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any third-party functionality incorporated therein). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access these third-party materials or websites, you do so at your own risk.
We are not liable for any harm or damage related to your access to any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. You should carefully review the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, questions, or concerns regarding third party products and services should be directed to the third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
Talho dos Martins relies on Shopify technology, which allows us to provide you with the Services. However, any sales and purchases you make in our Store are made directly with Talho dos Martins. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Talho dos Martins, including any injury, damage, or loss resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Talho dos Martins.

SECTION 10 — PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read these privacy policies.
As the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access and use of the Services in order to provide and optimize the Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide services to you. Please review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
Consumers may use the Electronic Complaints Book, available at https://www.livroreclamacoes.pt.